01 Acceptance of Terms
These Terms and Conditions ("Terms") govern your access to and use of the Anvilhold online game, its website located at anvilhold.com, the store known as The Forge, and all related services (collectively, the "Service"), operated by Anvilhold ("we," "us," "our," or "Anvilhold").
By accessing the Service — including by creating an account, entering the game world, or purchasing Ingots or any in-game item — you confirm that you have read, understood, and agree to be bound by these Terms and by any Privacy Policy we publish on the website.
If you are accessing the Service on behalf of a minor under your guardianship, you accept these Terms on their behalf and assume full responsibility for their compliance.
02 Eligibility
To use the Service, you must:
- Be at least 13 years of age. If you are between 13 and 17 years of age, you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf, and that any purchase is made by, or with the permission of, the holder of the payment method.
- Not be subject to any legal prohibition that would prevent you from entering into this agreement.
- Not have had a prior account permanently banned or terminated by Anvilhold for a violation of these Terms.
We reserve the right to verify your eligibility at any time. Providing false information about your age or identity may result in immediate account termination.
03 Account Registration & Security
To access most features of Anvilhold, you must create an account. When registering, you agree to:
- Provide accurate, complete, and current information, including a valid email address that you can verify.
- Maintain the security and confidentiality of your account credentials.
- Promptly notify us of any unauthorized access or suspected breach of your account.
- Accept responsibility for all activity that occurs under your account, whether or not authorized by you.
You may only hold one account per person unless expressly authorized otherwise. Creating multiple accounts to circumvent bans, exploit seasonal rewards, or gain unfair advantages is prohibited and may result in the permanent ban of all associated accounts.
Accounts are non-transferable. You may not sell, gift, lend, or otherwise transfer your account or its contents — including Ingots, in-game items, or characters — to any other person, whether for real-world value or otherwise.
04 License to Play
Subject to your compliance with these Terms, Anvilhold grants you a limited, personal, non-exclusive, non-transferable, revocable license to access and play the game through your web browser for non-commercial entertainment purposes.
This license does not grant you any ownership interest in the game, your account, your in-game characters, or any virtual items or currency you acquire. All such elements are and remain the property of Anvilhold or its licensors.
You may not copy, reproduce, distribute, transmit, broadcast, adapt, or commercially exploit any element of Anvilhold without our prior written consent.
05 Intellectual Property
Anvilhold and all of its components — including but not limited to the game software, game world, zones, characters, lore, visual artwork, animations, audio, user interface, branding, logos, and the names "Anvilhold," "Ingots," and "The Forge" — are protected by copyright, trademark, and other intellectual property laws, and are the property of Anvilhold or its licensors. Portions of the game are built on open-source software and remain subject to their respective licenses.
Any unauthorized use, reproduction, or distribution of our intellectual property is prohibited and may give rise to legal action.
06 Ingots & Virtual Currency
Ingots are the premium virtual currency of Anvilhold. They may be acquired by purchasing them through The Forge, or earned in limited quantities through in-game achievements and seasonal events. You acknowledge and agree that:
- Ingots have no real-world monetary value and cannot be redeemed, exchanged, or converted into cash or any other currency outside of the game.
- Ingots are a limited license to access certain in-game content, and do not represent any form of property or ownership.
- Ingots may only be used within Anvilhold and cannot be transferred between accounts.
- Ingots earned through gameplay events may be subject to expiration or seasonal limits, as disclosed within the game interface.
- We reserve the right to modify the price, availability, and utility of Ingots at any time with reasonable notice. Changes do not affect purchases already completed.
- We reserve the right to restrict, reclaim, or delete Ingots that we determine were obtained through unauthorized means, exploits, payment fraud, chargebacks, or violations of these Terms.
07 Store & Purchases
The Forge offers Ingots for purchase with real money, and in-game items purchasable with Ingots. In-game items include, but are not limited to, weapons, armor, consumables, cosmetics, and convenience items. Some of these items affect your character's combat strength. Equivalent equipment can also be obtained through normal gameplay.
Ingots are priced at USD $0.10 per Ingot when bought in a custom amount; preset packs are priced as displayed in the store. A minimum purchase of USD $10.00 applies to every real-money transaction. Prices are shown before you confirm a purchase. Your bank or card issuer may apply currency conversion or other fees that we do not control.
By completing a purchase, you:
- Authorize us and our payment processor to charge the indicated amount to your designated payment method.
- Confirm that you are the authorized holder of the payment method used, or have the holder's permission.
- Agree that the billing details you provide (name, address, phone, email) are accurate. They are shared with our payment processor for the purpose of processing the payment and preventing fraud.
- Acknowledge that purchases are for digital goods delivered immediately, and that by requesting immediate delivery you may lose any applicable cooling-off or withdrawal right, subject to applicable consumer protection laws.
Anvilhold currently accepts payment by card through the secure checkout integrated in the store. We do not store full card numbers or security codes. Additional payment methods may be added or removed at our discretion.
Ingots are normally credited within moments of an approved payment. If a payment is approved and your Ingots are not credited, contact us as described in Section 18.
08 Refund Policy
All purchases of Ingots and in-game items are generally final and non-refundable, except as required by applicable law or as set out below.
No refund will be issued in the following circumstances:
- You were suspended or permanently banned from the Service due to a violation of these Terms.
- You chose to stop playing the game voluntarily.
- You were the victim of in-game scamming by another player (though we will make reasonable efforts to assist you in recovering access to your account).
- You used unauthorized third-party software or exploits to access the Service.
- Ingots were obtained through prohibited means, including account trading.
If you believe you are entitled to a refund under applicable consumer law, were charged in error or more than once, or did not receive Ingots after an approved payment, contact us at the address in Section 18 within 14 days of the transaction date, providing your account name, the transaction reference, and a description of the issue. Approved refunds are returned to the original payment method. Initiating a chargeback without contacting us first may result in suspension of the account while the dispute is reviewed.
09 User Conduct
Anvilhold is a shared, persistent world built on community. You agree that while using the Service, you will:
- Treat other players with respect, regardless of their skill level or affiliation.
- Compete fairly and within the mechanics provided by the game.
- Not exploit bugs, glitches, or unintended game mechanics for personal advantage. If discovered, exploits must be reported to our team.
- Comply with any additional rules published in-game, on our website, or communicated through official Anvilhold channels.
10 Prohibited Activities
The following activities are prohibited and may result in immediate account suspension or permanent ban, as well as legal action where applicable:
- Cheating & Automation: Using bots, scripts, macros, auto-clickers, or any unauthorized software to automate gameplay or gain an unfair advantage.
- Real-World Trading: Buying, selling, or trading in-game items, characters, accounts, or Ingots for real-world money or other external value outside of systems officially sanctioned by Anvilhold.
- Hacking & Tampering: Attempting to access, modify, or interfere with the game servers, accounts, or network traffic in any unauthorized manner.
- Payment Fraud: Using stolen or unauthorized payment methods, or abusing refunds and chargebacks.
- Harassment & Abuse: Engaging in bullying, hate speech, discrimination, threats, or any form of harassment.
- Impersonation: Misrepresenting yourself as Anvilhold staff, a moderator, or another player in a manner intended to deceive.
- Disruptive Behavior: Intentionally disrupting the experience of others through griefing, spamming, server flooding, or deliberate sabotage of legitimate gameplay.
- Illegal Content: Transmitting or distributing illegal, harmful, obscene, or infringing content through any in-game communication channel.
- Phishing & Scamming: Attempting to deceive other players into surrendering their account credentials, items, or Ingots.
11 User-Generated Content
Any content you create or share through the Service — including character names and in-game messages ("User Content") — must comply with these Terms and applicable law.
By submitting User Content, you grant Anvilhold a worldwide, royalty-free, non-exclusive, sublicensable license to use, reproduce, display, and distribute such content in connection with operating and promoting the Service. Character names and scores may be displayed publicly, including on leaderboards.
You represent that your User Content does not infringe the rights of any third party. Anvilhold may remove or modify any User Content at its discretion, without notice.
12 Seasons, Game Updates & Content Changes
Anvilhold operates in seasonal cycles. Each Season may introduce new content, leaderboard resets, and limited-time events. Season-specific rewards, rankings, and items may expire at the conclusion of each Season.
We reserve the right, at any time and without prior notice, to:
- Modify, update, suspend, or discontinue any part of the game, including zones, game mechanics, and in-game items.
- Adjust the stats, availability, or functionality of any in-game item, including items purchased with Ingots.
- End or modify a Season, including its rewards structure.
- Conduct server maintenance, which may result in temporary unavailability of the Service.
Anvilhold is not liable for any loss of in-game progress, items, or Ingots resulting from game updates, server maintenance, or the conclusion of a Season, except as required by applicable law.
13 Account Suspension & Termination
Anvilhold reserves the right to suspend, restrict, mute, or permanently terminate your account at any time, with or without prior notice, including for violation of these Terms, suspected fraudulent activity, or behavior that harms the community.
In the event of a termination:
- Your license to access and use the Service will immediately cease.
- Any unused Ingots or in-game items will be forfeited, with no right to compensation, except where required by law.
- You may not create a new account without our express written permission.
If you believe your account has been suspended in error, you may submit an appeal through the contact in Section 18 within 30 days of the suspension notice. We will review appeals in good faith.
You may also close your account at any time by contacting us.
14 Disclaimers
The Service is provided "as is" and "as available," without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or uninterrupted or error-free operation. Anvilhold does not warrant that the Service will always be available, secure, or free from bugs or other harmful components.
We do not guarantee that any specific feature, zone, item, or seasonal content will remain available for any particular period of time.
15 Limitation of Liability
To the fullest extent permitted by applicable law, Anvilhold and its affiliates, directors, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including but not limited to loss of in-game items, virtual currency, or character progress — arising from or related to your use of or inability to use the Service.
In no event shall our total aggregate liability to you for any claims arising from or related to these Terms or the Service exceed the greater of (a) the total amount you paid to Anvilhold in the twelve (12) months preceding the claim, or (b) USD $50.00.
Some jurisdictions do not allow certain limitations of liability. In such cases, the above limitations apply only to the extent permitted by applicable law. Nothing in these Terms limits rights you have under mandatory consumer protection law.
16 Governing Law & Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Anvilhold is established, without regard to conflict-of-law provisions, and without depriving you of any protection granted by the mandatory laws of your country of residence.
Any dispute arising out of or relating to these Terms shall first be submitted to good-faith negotiation between the parties. If unresolved within 30 days, either party may bring the dispute before the competent courts.
17 Changes to These Terms
We may amend these Terms at any time. When we make material changes, we will notify you by posting a notice within the game, on our website, or through the email associated with your account, at least 14 days before the changes take effect (or a shorter period where legally required or in response to security concerns).
Your continued use of the Service after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree, you must stop using the Service before that date.
18 Contact
If you have questions about these Terms, wish to submit a refund request, report a violation, or appeal an account decision, you may contact us through:
- Website: anvilhold.com
- Email: support@anvilhold.com
For urgent matters related to unauthorized account access or suspected payment fraud, please contact us immediately.